Tell us the symptoms
Send the boiler make, model, fault code and a short description. Photos can help us prepare for the visit.
Standard boiler repair labour: £290 including the first hour of diagnosis. Parts are extra. If the fault needs non-standard work, we'll explain and agree the price before proceeding.
From ignition faults and pressure problems to loss of heating or hot water, we start by understanding the symptoms and checking the system safely.
Send the boiler make, model, fault code and a short description. Photos can help us prepare for the visit.
We test the appliance and explain what we've found, including any safety concerns and repair options.
We discuss the work and parts required. Where a follow-up visit is needed, we'll explain the next steps.
We separate investigation from repair work so you can make an informed decision. Parts are charged separately where required.
Include your postcode, boiler make and fault code if available. We'll respond with the appropriate next step.
We'll explain the fault, identify the required part and discuss the cost and availability before carrying out additional work.
Not every fault can be resolved immediately. The first visit is for safe diagnosis; parts or further work may be needed.
Do not use electrical switches or naked flames. Turn off the gas at the meter if safe, leave the property and call the National Gas Emergency Service on 0800 111 999.
Contact our Leicester-based team with the details of your fault. We'll take it from there.